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Systems integration

Getting the systems you already run to agree with each other.

Very few businesses need another system. A great many need the four they already have to agree with each other, without someone exporting a file every Friday. Right now, the integration is often a person with a spreadsheet. Replacing that removes a recurring manual job and stops two systems disagreeing about the same number.

You might recognise

  • Someone exports a CSV every week and imports it somewhere else.

  • Your website and your stock system disagree, and you know which one to trust.

  • The API exists. No one has ever connected anything to it.

  • Information comes back from the field on paper, or in a photo on WhatsApp.

What that involves

  • Connecting existing systems: ERP, CRM, accounting, e-commerce, payroll
  • Scheduled jobs and event pipelines that run without anyone watching them
  • Getting data off devices and out of the field and into the system that needs it
  • Alerting, so you are told about a failure instead of discovering it

The same three stages

How it runs, for this kind of work.

  1. 01

    Discovery

    We map where each piece of information is born, where it is copied, and where the two copies drift apart. That map is usually the first time anyone has seen the whole thing on one page.

  2. 02

    Implementation

    Built to survive the other end being down, slow or wrong, because at some point it will be. Retries, idempotency and a queue are the substance of the work.

  3. 03

    Full testing

    Tested against the failure cases rather than the happy path: duplicate messages, partial batches, a system that returns a 200 and does nothing.

What you end up holding

  • A running integration with monitoring and alerting
  • A written map of where each piece of data comes from
  • Automated tests covering the failure cases
  • A manual job removed from someone’s week

Where we have done this

Sounds like the situation?

Describe it in your own words — the system, what stopped, or what you wish it did instead. You will get an honest read on whether we can help and what a discovery would cover.